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African american man working at call center office
1 August 2025
A new industry report reveals that 40 per cent of call centre staff expect to leave their job due to wellbeing concerns, despite high levels of engagement,...

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23 Sep
An open webinar by SOM, free for all – the presentation will be for up to 30...
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2 Jul 2025
This webinar has now taken place and can be viewed above. You can download a PDF of the slides...
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25 Jun 2025
This webinar has now taken place and can be viewed above. You can download the PDF of the slides...
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11 Jun 2025
This webinar has now taken place and can be viewed above. You can download the slide which Ali shows...
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4 Mar 2025
This webinar has now taken place and can be viewed above. When it comes to neurodiversity, employers are increasingly...
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